These Terms of Service (“Terms”) govern your use of the website and the mediation and arbitration services of GlobaLex Mediation (“we,” “us”).
1. Acceptance of Terms
By scheduling a session, using our services, or visiting our website, you agree to these Terms. If you do not agree, please do not use our services or website. These Terms should be read together with our Privacy Policy, which explains how we collect and use your information.
2. Description of Services
GlobaLex Mediation provides professional mediation and arbitration services in employment, land use, landlord–tenant, real estate, family, and related matters. Sessions may be conducted virtually by videoconference and, where requested, in Spanish, Russian, or French; final written agreements are produced in English.
3. Not Legal Advice; No Attorney-Client Relationship
GlobaLex Mediation acts as a neutral mediator or arbitrator, not as an attorney or advocate for any party. Using our services does not create an attorney-client relationship, and nothing said or provided during a session is legal advice to any party. Parties are encouraged to consult their own independent legal counsel before, during, and after a session, particularly before signing any agreement.
4. Scheduling & Cancellation
Sessions are scheduled by mutual agreement of the parties and GlobaLex Mediation, generally by videoconference. All session times shown on this website are California time (Pacific Time).
Notice period for rescheduling or cancelling a session, and any associated fee, will be confirmed in writing with the parties before the session.
5. Fees & Payment
Fees and payment terms for each matter are confirmed in writing with the parties before a session is held.
6. Confidentiality of Mediation Communications
Communications made during a mediation session are generally privileged and confidential under Washington's Uniform Mediation Act, RCW 7.07, and are not subject to discovery or admissible in a later proceeding except as provided by that statute. The specific confidentiality terms for a given matter are set out in the mediation agreement signed by the parties, which controls in the event of any conflict with this general statement. Arbitration proceedings may be subject to separate confidentiality terms set out in the applicable arbitration agreement.
7. No Guarantee of Outcome
Mediation depends on the willingness of the parties to reach a voluntary resolution. GlobaLex Mediation does not guarantee that a mediation will result in a settlement or that an arbitration will result in any particular outcome.
8. Multilingual Services
Where a session is conducted in Spanish, Russian, or French, the final written agreement will be produced in English. Each party is responsible for confirming their own understanding of any agreement before signing, including through their own independent translator or counsel if desired.
9. Website Use & Intellectual Property
All content on this website, including text, images, and logos, is owned by or licensed to GlobaLex Mediation and may not be copied, reproduced, or used without written permission.
10. Limitation of Liability
To the fullest extent permitted by law, GlobaLex Mediation's total liability for any claim arising from our services is limited to the amount paid for the session giving rise to the claim. GlobaLex Mediation is not liable for a party's decision to enter into, or not enter into, any agreement reached during a session.
11. Governing Law
These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law principles.
12. Changes to These Terms
We may update these Terms from time to time. Material changes will be reflected by an updated "Effective Date." Your continued use of our services after changes take effect constitutes acceptance of the updated Terms.
13. SMS / Text Messaging Terms
By providing your mobile number and ticking the text-message box on our contact form, you give express written consent to receive SMS messages from GlobaLex Mediation relating to your inquiry, scheduling, confirmations and session reminders. We do not send marketing or promotional messages.
Message frequency varies. Message and data rates may apply, and your mobile carrier is not liable for delayed or undelivered messages. Reply STOP to any message to opt out, or HELP for assistance; you may also email us to be removed. Consent is not a condition of purchasing or receiving any service.
Mobile opt-in information and consent are never sold or shared with third parties or affiliates for marketing purposes. Supported carriers include the major US carriers; carrier support is not guaranteed. See our Privacy Policy for how message data is handled.
13. Contact Us
For questions about these Terms, contact us at etatianaperez@yahoo.com or (505) 900-8004.